Once a buyer has bought a product from your shop, you will receive their contact information.

We do not display our members' email addresses on nanobay.com. This minimizes the risk of our members receiving spam or viruses. You can only contact a buyer once he/she has bought a product from your shop.

Please check if you have received an email to explain the reason why you can’t contact buyers. If you have not received this email please contact our Service Team This email address is being protected from spambots. You need JavaScript enabled to view it..