The vendor's return policy determines who pays for shipping. In most cases, buyers are responsible for return shipping costs.

Vendors pay for return shipping when:

  • The vendor's return policy includes free return shipping, or
  • The vendor offers hassle free return and the reason for return is that the item isn't as described in the listing.

The vendor's return policy determines who pays for shipping. In most cases, buyers are responsible for return shipping costs.

Vendors pay for return shipping when:

  • The vendor's return policy includes free return shipping, or
  • The vendor offers hassle free return and the reason for return is that the item isn't as described in the listing.